Account controls
Delete your account
You can permanently delete your Tatz account and associated data directly in the app. If you cannot access the app, you can send us an account-deletion request by email.
Effective and last updated: September 21, 2026
Your account, designs, bookmarks, uploaded photos, and remaining ink will be deleted and cannot be recovered. Deleting your account does not cancel an App Store or Google Play subscription.
01
Delete your account in the app
- Open Tatz and tap the profile smiley in the top-right corner.
- Under Support, tap Delete account. Guest users will see Delete all data instead.
- Review the deletion notice, type DELETE, and confirm.
- If your account is linked to Apple or Google, complete the requested sign-in check to verify your identity.
This is the fastest way to delete your account. The request is processed immediately after successful confirmation.
02
Request deletion by email
If you cannot access the app, email privacy@tatz.ai with the subject “Tatz account deletion request.” If your Tatz account is linked to an email address, send the request from that address. Include enough information for us to identify the account or device involved.
We may ask you to verify your identity before completing the request. We will never ask for your password, Apple or Google password, or a one-time authentication code by email.
03
What happens after deletion
Tatz deletes your account record, saved and generated designs, generated images, staged images, bookmarks, onboarding answers, and virtual-ink records from active Tatz systems. Limited records may be retained when required for security, fraud prevention, legal compliance, disputes, or enforcement. Authentication data may remain in provider backup systems for a limited period before being removed.
To stop future subscription renewals, cancel your subscription separately in your App Store or Google Play account settings.